- USA & CA : 1(800) 618-0057
- UK : 0800-158-8052
- Australia : 1800-195-871
Need help?
If you'd like to speak to an expert about selecting the right diamond for you, please call:
1-800-618-0057
[email protected]
Javda Inc. wants you to know that your privacy is of utmost importance to us. We strive to ensure your experience with Javda is one that you will want to repeat and share. To respect and protect the privacy of the personal information you provide to us, is our commitment. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information. Any reference to our "Site" includes our Javda website, mobile applications and other software, and any reference to our "Services" includes our Site, customer service phone line and other shopping or product services offered by Javda. This Privacy Policy is incorporated into our Terms of Service. If you have questions or concerns regarding this Privacy Policy please email us at [email protected]
By using our Services, or sharing your information with us, you are consenting to and accepting this Privacy Policy, including any changes or updates. Javda will occasionally update this Privacy Policy.
INFORMATION WE COLLECT
When you interact with us through the Site, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, register for access to Javda Services or use certain Javda Services.
By voluntarily providing us with Personal Data, you are consenting to Javda’s use of it in accordance with this Privacy Policy. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Javda and the authorized third parties referred to herein located in the United States.
Information We Collect Through Cookies and Other Technologies: A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognize your device when you return to our Service and record information about your usage of our Services. You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on, and significant portions of, our Site. Also, because information we or third parties obtain may be combined, we or third parties may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org , www.youronlinechoices.eu(Europe) or www.aboutads.info/choices/(United States).
We may use, or permit our business partners to use, other technologies similar to cookies for the same purposes as we use cookies, for example:
Tracking Images: We may use tracking images (such as GIFs), which are small image files that we embed into our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.
Local Storage: We use local storage (such as HTML5 or Flash) for frequency capping purposes and to provide you with relevant advertising.
USE OF YOUR PERSONAL INFORMATION
We may use the information we collect about you to:
• Provide the services you request.
• Confirm and track your order.
• Respond to your comments & inquiries.
• Prevent and detect fraud or abuse.
• Improve marketing and promotional efforts, and overall customer experience.
• Identify your product and service preferences.
• Offer you personalized content.
• Understand our customer preferences, interests, and behavior.
• Process or respond to your application for current or future career opportunities.
• Contact you regarding products and services (of Javda) that we believe may be of interest to you.
INFORMATION THAT WE MAY SHARE WITH OTHERS
We may share your information, including personal information, as follows:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Related Companies: We may also share your Personal Data with our Related Companies and our retail jeweler affiliates for purposes consistent with this Privacy Policy, including, without limitation, to provide personalized services, to notify you of special and/or promotional offers, discounts and sales and to place you on mailing lists for newsletters.
Retail Affiliates: We will share your Personal Data with our retail jeweler affiliates, which you select in order for you to engage in an in-store retail experience with such retail jeweler affiliate.
Agents, Consultants and Related Third Parties: Javda, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, managing customer reviews and moderation and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Javda may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Javda, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or ( iv) protect against legal liability.
LINKS
Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.
SECURITY
Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.
LINKS
We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
International Data Storage and Processing
Your information may be stored and processed in the United States or any other country in which Javda or its service providers maintain facilities. Those countries may not have the same data protection laws as the country in which you initially provided that information. When we transfer your personal information to other countries, we will protect it as described in this Privacy Policy.
If you are located in the EEA or Switzerland, we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland. Javda complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Javda has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit www.export.gov/safeharbor.
In compliance with the US-EU and US-Swiss Safe Harbor Principles, Javda commits to resolve complaints about your privacy and our collection or use of your personal information.
Javda has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint to Javda, or if your complaint is not satisfactorily addressed by Javda, please visit the BBB EU SAFE HARBOR website at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Your California Privacy Rights
If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: (Javda Office Add) Please allow up to 30 days for us to process your request. You may submit such a request once per year.
How to Contact Us
If you have any questions or comments about this Privacy Policy, send an email to [email protected].